Refund & Cancellation Policy
Last Updated: September 2026
At GoBizly, we aim to provide clear and practical digital solutions for businesses. This Refund & Cancellation Policy explains how cancellations, refunds and service termination are handled.
By purchasing a GoBizly service or package, you agree to the terms of this policy along with our Terms & Conditions.
1. General Policy
Because many GoBizly services involve planning, setup, design, account configuration, content creation, website work and other work performed specifically for a customer, refunds may depend on the stage of work completed.
We encourage customers to discuss their requirements with us before making payment.
2. Starter Package
The Starter package is a one-time service package.
Once work has commenced, fees may become non-refundable to the extent that services, setup work, design work, account configuration or other deliverables have already been provided.
If a cancellation request is made before work has commenced, GoBizly may consider a refund, subject to any non-refundable third-party costs already incurred.
3. Growth and Business Annual Plans
Growth and Business annual plans are billed annually when the annual billing option is selected.
If a customer cancels an annual plan during the billing period, cancellation will normally stop future renewal. The customer may continue receiving eligible services until the end of the current paid billing period.
Annual fees already paid are generally non-refundable once the service period has commenced, except where a refund is required under applicable law or GoBizly agrees otherwise in writing.
4. Monthly Plans
Where monthly billing is available, customers may cancel their subscription before the next billing cycle.
Cancellation will normally prevent the next recurring charge. Services will generally remain available until the end of the current paid billing period.
Amounts already paid for the current billing period are generally non-refundable, except where required by applicable law or otherwise agreed by GoBizly.
5. Third-Party Costs
Payments made to third-party providers may be non-refundable.
These may include, depending on the service:
Domain registration
Hosting
Software subscriptions
Premium themes, plugins or tools
Advertising platforms
Payment gateway charges
Other third-party services purchased or activated on behalf of the customer
Any such costs will be communicated separately where applicable.
6. Advertising Spend
Advertising budgets paid to Google, Meta or other advertising platforms are separate from GoBizly's service fees unless specifically stated in a proposal.
Advertising spend is generally non-refundable once charged or spent by the relevant advertising platform.
GoBizly does not guarantee refunds from third-party advertising platforms.
7. Customer Delays
Project timelines may be affected when customers delay providing:
Business information
Images or brand assets
Content
Account access
Approvals
Required documents
Other information necessary to complete the service
Such delays may not qualify for refunds or service credits.
8. Cancellation by GoBizly
GoBizly may suspend or terminate services if a customer:
Fails to make required payments
Provides unlawful or misleading information
Uses the service for unlawful purposes
Abuses or threatens GoBizly personnel
Violates applicable terms or policies
Where appropriate, GoBizly may provide reasonable notice before termination.
9. Refund Requests
To request a cancellation or refund, contact:
Email: hello@gobizly.co.in
Please include your name, business name, service/package purchased and reason for the request.
Each request will be reviewed based on the service purchased, work completed, payment status, third-party costs and applicable law.
10. Statutory Rights
Nothing in this policy is intended to limit any rights or remedies that cannot legally be excluded under applicable law.
11. Policy Changes
GoBizly may update this policy from time to time. The latest version will be published on this page.
12. Contact
GoBizly
Email: hello@gobizly.co.in
Phone: +91 91003 60452